Payment Policy

Introduction

At Webcarry, we strive to provide exceptional digital marketing and design services to elevate your online presence. This Payment Policy outlines the terms and conditions regarding payments for the services provided by Webcarry. By engaging our services, you agree to the following payment terms.

Payment Terms

Quotes and Estimates

• All projects will be quoted and estimated based on the specific requirements provided by the client.
• Quotes are valid for 30 days from the date of issue.

Deposit and Commencement

• A deposit of 50% of the total project cost is required to commence work on any project.
• The deposit is non-refundable.

Payment Schedule

• The remaining balance is due upon project completion, prior to the final delivery of files or launch of the website.
• For projects exceeding $5,000, a milestone payment plan may be arranged. Milestone payments will be defined in the project proposal.

Invoices and Payment Methods

• Invoices will be issued via email upon completion of the project or at the agreed milestones.
• Payments can be made via:
  • Bank transfer
  • Credit card (Visa, MasterCard, American Express)
  • PayPal
  • Online payment gateways (Stripe, Square, etc.)
• Payment details will be provided on the invoice.
• All payments are due within 14 days of the invoice date unless otherwise agreed upon in writing.

Late Payments

• Payments not received by the due date will incur a late fee of 5% of the outstanding amount per month.
• Webcarry reserves the right to suspend ongoing work and withhold project delivery until full payment is received.

Refunds and Cancellations

• Deposits are non-refundable once work has commenced.
• If a project is canceled by the client after work has commenced, the client will be responsible for payment of the completed work based on the percentage of the project completed at the time of cancellation.
• Refunds for completed projects are not available due to the customized nature of our services.

Disputes

• Any disputes regarding invoices must be submitted in writing within 7 days of the invoice date.
• Webcarry will review and respond to disputes within 14 days. During this period, the client agrees to make full payment for the undisputed portion of the invoice.

Changes and Revisions

• Additional work outside the original scope of the project will be quoted separately and requires client approval before commencement.
• Any changes or revisions requested by the client may affect the project timeline and cost.

Confidentiality

• All client information and project details will be kept confidential and will not be shared with third parties without the client’s written consent.

Contact Information

For any questions regarding this Payment Policy, please contact us at:

• Email: support@webcarry.com
• Phone: [Your Contact Number]
• Address: [Your Business Address]

By engaging in our services, you agree to abide by the terms outlined in this Payment Policy. We appreciate your business and look forward to delivering outstanding results for your digital marketing and design needs.

Sincerely,

The Webcarry Team